Category Archives: asterisk

Asterisk – add CellPhone as a Queue Member

So, there was a time recently when the support team was short handed, due to a misunderstanding about who was coming in and at what time. This ment there were not enough agents logged in to take the calls and … Continue reading

post | Comments Off on Asterisk – add CellPhone as a Queue Member December 30, 2011

Hardware is being ordered!

I am now ordering hardware for a new Asterisk system, it is going to have dual Dell R510 servers, the main server will have the echo cancellation digium card: The secondary failover system will have this card: Both systems will … Continue reading

post | Comments Off on Hardware is being ordered! October 6, 2011

Asternic CDR Reports

I have used the Asternic stuff for a while, and with the new system I am working on I wanted to get some of their great reporting. They have a CDR module for freePBX, works great, easy to use and … Continue reading

post | Comments Off on Asternic CDR Reports September 28, 2011

Asterisk 1.8 (freePBX) login to multiple queues

Well, I am working on queues again. This time we don’t have all the historical way of thinking for queues, the current stuff in the Cisco system is configured so basic. Anyway, they want 4 queues, and each Agent or … Continue reading

post | Comments Off on Asterisk 1.8 (freePBX) login to multiple queues September 28, 2011

MeetMe room status with XML services on Cisco IP Phones (7975G, 7945G, CP-9971)

I was looking at the cool xml services that the Cisco IP phones can do, allowing me to display information on the screen and I thought a good start would be to display the status of a meetme room. When … Continue reading

post | Comments Off on MeetMe room status with XML services on Cisco IP Phones (7975G, 7945G, CP-9971) September 27, 2011

Good Asterisk resource, I have a copy!

Hey all you, if you want a good Asterisk resource or reference check out voip-info.org and also get this book:   Asterisk: The Definitive Guide (Definitive Guides)

post | Comments Off on Good Asterisk resource, I have a copy! September 26, 2011

Using freePBX endpointManager with Cisco 7945G and 7975G sip phones

So you may ask why I wanted to do this, since you can, once you update the sip firmware, use the same configuration files for the 7970 phones that is already part of the endpoint manager, why would I want … Continue reading

post | Comments Off on Using freePBX endpointManager with Cisco 7945G and 7975G sip phones September 26, 2011

I am back! New asterisk installation, Cisco phones!

Well, after a little over a year I am finally getting the new company that hired me to switch to Asterisk.  I am just simply blown away what lack of functionality the phone system we are currently using has.  The … Continue reading

post | Comments Off on I am back! New asterisk installation, Cisco phones! September 26, 2011

Notes on moving to Asterisk 1.6

Wow, I am in the progress of moving from Asterisk 1.2 to Asterisk 1.6 for a Med-Large Business. We have remote users, remote offices, inbound Queues for sales/Customer support, and the list goes on and on * First big hassle … Continue reading

post | Comments Off on Notes on moving to Asterisk 1.6 June 2, 2010

Trixbox 2.8.0.1 (dahdi-linux.2.2.0)

So we have been having some ghost echo issues on our system. We have a PRI coming in and we use the dahdi-linux package for the kernel module. This was something I found that might be causing our problem: I … Continue reading

post | Comments Off on Trixbox 2.8.0.1 (dahdi-linux.2.2.0) March 25, 2010